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WordPress Guide: how to deal with a website hack

By 23rd February 2015May 5th, 2021No Comments


  • Backup your database



  • Download a copy of your site, but keep it separate from your clean backups



  • Delete all files from your hosting package



  • Contact you hosting provider to confirm that all files have been removed so that they can re-enable the site for you



  • Change any passwords relating to the site, including database, administration, FTP, and mailboxes



  • Rebuild your site from the latest releases of your CMS, or upload a known clean backup and update all scripts, including any plugins and/or themes, to the latest releases. If your site is custom-built, you should review the HTTPlogs and vulnerable source to identify the issue, and resolve it



  • Audit your site’s security. Have you removed any installation files, checked directory permissions, removed any un-needed modules?



  • Contact your hosting provider to re-enable the site


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