• Backup your database

 

 

  • Download a copy of your site, but keep it separate from your clean backups

 

 

  • Delete all files from your hosting package

 

 

  • Contact you hosting provider to confirm that all files have been removed so that they can re-enable the site for you

 

 

  • Change any passwords relating to the site, including database, administration, FTP, and mailboxes

 

 

  • Rebuild your site from the latest releases of your CMS, or upload a known clean backup and update all scripts, including any plugins and/or themes, to the latest releases. If your site is custom-built, you should review the HTTPlogs and vulnerable source to identify the issue, and resolve it

 

 

  • Audit your site’s security. Have you removed any installation files, checked directory permissions, removed any un-needed modules?

 

 

  • Contact your hosting provider to re-enable the site

 

Andrew Cox

Andrew Cox

Founder & Creative Director at ReactiveLinkedIn

Andrew began his career in web design and development in the late 1990s. His eagerness to embrace the medium saw Andrew setting up Reactive Graphics in 2004. With over 20 years plus working as a London web designer supporting a wide range of clients, Andrew’s experience in web design, web development and graphic design have helped him to build a growing business.